<!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG /> </o:OfficeDocumentSettings> </xml><![endif]--> <p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;font-family: "Arial","sans-serif"">TÜKETİCİYE 11 MİLYON TL</span></p> <p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;font-family: "Arial","sans-serif"">Batman Tüketici Hakem Heyeti Başkanlığı, tüketici lehine rekor dosyaları sonuca bağladı. Daha çok banka, beyaz eşya şikâyeti aldıklarını belirten Sanayi ve Ticaret İl Müdürü Şehmus Kalkan, “Batman’da son dönemlerde tüketici şikâyetleri artmıştı. 2014 yılında 8 bin dosya bu yıla devredildi. Tüketici Hakem Heyeti maksimum 3.300 TL’ye kadar şikâyetleri kabul ediyor. Batman’da toplam 14 bin dosya tüketici lehine sonuçlandı”diye konuştu.<span style="mso-spacerun:yes"> </span>Devamı </span></p> <p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;font-family: "Arial","sans-serif"">“TÜKETİCİ HAKLARININ SAVUNUCUYUZ”</span></p> <p class="MsoNormal"><span style="font-size:12.0pt;line-height:115%;font-family: "Arial","sans-serif"">Kalkan, sözlerini şöyle sürdürdü; “Tüketici haklarının savunucuyuz. Çabamız sonucu tüketiciye 11 milyon TL’nin geri dönüşümü oldu. Hakem heyetinin kararının tüketici tarafından beğenilmemesi durumunda, Asliye Hukuk Mahkemelerine başvuru hakkı var. Ancak bugüne kadar tüketicilerin mahkemeye başvurmadığını biliyoruz. Tüketici Hakem heyetindeki personellerin özverisiyle tüketici hakkına kavuşuyor.”</span></p> <!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>TR</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables /> <w:SnapToGridInCell /> <w:WrapTextWithPunct /> <w:UseAsianBreakRules /> <w:DontGrowAutofit /> <w:SplitPgBreakAndParaMark /> <w:EnableOpenTypeKerning /> <w:DontFlipMirrorIndents /> <w:OverrideTableStyleHps /> </w:Compatibility> <m:mathPr> <m:mathFont m:val="Cambria Math" /> <m:brkBin m:val="before" /> <m:brkBinSub 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